Privacy policy

Privacy Policy

Last Updated: November 6, 2026

LunaCam ("we," "us," or "our") operates the website https://lunacam.top/ and provides products and related online services.

We respect the privacy of our customers and are committed to handling personal information responsibly.

Our online store is powered by Shopify. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, or communicate with us.

1. Personal Information We Collect

Depending on how you interact with our website, we may collect:

Contact Information

  • Full name.

  • Email address.

  • Telephone number.

  • Billing and shipping addresses.

Order Information

  • Products purchased.

  • Order history.

  • Payment status and transaction details.

  • Shipping and delivery information.

  • Return and refund requests.

Technical Information

  • IP address.

  • Browser and device information.

  • Cookies and similar identifiers.

  • Website activity and usage information.

Customer Communications

  • Customer support inquiries.

  • Messages, feedback, and other information you provide.

Payment information is processed through payment providers available during checkout. We do not need to store complete payment card details to fulfill your orders.

2. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders.

  • Arrange shipping and delivery.

  • Communicate order updates.

  • Provide customer support.

  • Process refunds and returns.

  • Maintain customer accounts.

  • Detect and prevent fraudulent transactions.

  • Improve our website and shopping experience.

  • Send promotional communications when permitted.

  • Comply with applicable legal obligations.

3. How We Share Personal Information

We may share information with service providers that support our business operations, including:

  • Shopify and ecommerce technology providers.

  • Payment processing providers.

  • Shipping and fulfillment companies.

  • Customer support services.

  • Analytics and advertising service providers.

  • Legal or regulatory authorities when required by law.

We do not sell customer information for money.

Certain advertising and analytics activities may qualify as a sale, sharing, or targeted advertising under applicable privacy laws.

Where required by law, customers may opt out of these activities.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Maintain shopping carts.

  • Support secure checkout.

  • Remember customer preferences.

  • Analyze website traffic.

  • Improve website performance.

  • Support relevant marketing activities.

You can manage cookies through your browser settings and any applicable consent or privacy preference tools provided on our website.

5. Data Security

We use reasonable technical and organizational safeguards to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no internet transmission or electronic storage system is completely secure.

6. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, comply with legal requirements, resolve disputes, and maintain business records.

Retention periods depend on the purpose of processing and applicable legal obligations.

7. Your Privacy Rights

Depending on your place of residence and applicable privacy laws, you may have the right to:

  • Request access to your personal information.

  • Request correction of inaccurate information.

  • Request deletion of eligible personal information.

  • Opt out of certain advertising or data-sharing activities.

  • Withdraw marketing consent.

  • Appeal certain privacy decisions where required by law.

To make a privacy-related request, contact us using the information below.

We may need to verify your identity before completing a request.

You may also use our website's Your Privacy Choices page where available.

8. Children's Privacy

Our website is not intended to knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information improperly, please contact us.

9. Third-Party Services

Our website may contain links to external websites and services.

We are not responsible for the privacy practices of third-party websites. We encourage users to review their respective privacy policies.

10. International Data Processing

Some service providers may process personal information in locations outside your state or country.

Where applicable, we use appropriate safeguards and comply with relevant legal requirements governing international data transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our services, business practices, or legal requirements.

Updates will be published on this page with a revised date.

12. Contact Information

For privacy-related questions or requests, please contact:

LunaCam

3930 McKinney Ave
Dallas, Texas 75204
United States

Phone: +1 903-277-7845
Email: harliekromka94668@outlook.com

Website: https://lunacam.top/